Privacy Policy for "ezspare.app"

Introduction

Welcome to "ezspare.app", a multi-vendor online marketplace that enables the buying and selling of car spare parts and other products, both wholesale and retail. We are committed to protecting your personal data and ensuring a safe and reliable shopping experience for all users.

Information We Collect

1. Information You Provide Directly

• Account Information: Name, email, phone number, password, and profile picture (if applicable).
• Payment and Billing Information: Payment details, shipping, and billing addresses.
• Uploaded Content: Products, images, and details submitted by vendors.
• Correspondence: Messages, inquiries, or requests sent through the app.

2. Information Collected Automatically

• Device Information: Device type, operating system, IP address, and unique identifiers.
• Usage Data: Interaction with the app, browsing history, and order records.
• Location Data: If enabled, we may collect geolocation data to facilitate delivery services.

How We Use Your Information

• Providing Services: Enabling buying and selling on the platform, processing payments, and arranging deliveries.
• Improving Shopping Experience: Recommending products and tailoring services to your preferences.
• Communication: Sending updates, order status, notifications, and special offers.
• User Protection: Preventing fraudulent activities and ensuring account security.

Sharing Your Information

We do not sell or rent your personal information. However, your data may be shared in the following cases:

• With Vendors: To confirm and fulfill your orders.
• With Service Providers: Such as payment gateways, shipping, and technical support companies.
• By Law: If required by government authorities for legal reasons.

Your Rights & Choices

• Access Your Data: Request a copy of the information we hold about you.
• Update Your Data: Modify your account information.
• Delete Your Data: Request full deletion of your account and data.
• Manage Notifications: Enable or disable promotional messages and alerts.

Data Security

We implement strict security measures to safeguard your data, including encryption and advanced security systems. However, we recommend keeping your account details confidential and not sharing them with third parties.